Help with a Nook

1.  How to download an eBook to a Nook (and Pandigital) the first time

2.  Adobe Digital Editions will not recognize your Nook

3.  How to deauthorize Adobe Digital Editions on a computer

4.  "User not activated" error message when trying to open eBooks on your Nook

5.  How to return an eBook on a Nook before the check out period is up

6.  Which eReaders are compatible with our eBooks

7.  Which eReaders are incompatible with our eBooks
 


How to download an eBook to a Nook the first time (This also works with the Pandigital)

1.  If you have not registered your Nook with Barnes & Noble, do so.

2.  On your computer, install Adobe Digital Editions (ADE) and apply for a free Adobe ID if you do not have one. Authorize the computer with your Adobe ID.

3.  Open a web browser, go to the JCLC downloadable website and log in.

4.  Check out an eBook. Click Download. A dialog box will open. Select “Open with Adobe Digital Editions” – DO NOT SELECT “Save with Adobe Digital Editions”. The eBook will appear in ADE.

5.  Click the “Library View” icon at the top left that looks like three books standing on a shelf.

6.  The first time you do this, plug the Nook into your computer with ADE open. You may have to authorize the device. The icon “media” or "nook" (or "PD_NOVEL" for Pandigital) will appear at the bottom of the left menu in ADE.

7.  Drag the eBook to the icon “media” or "nook" (or "PD_NOVEL" for Pandigital) and release. The eBook is now located on the Nook. Safely eject Nook from the computer.

8.  On your Nook, find the eBook in the My Documents folder or use the Search feature to locate it.


Download/print these instructions.
 


Adobe Digital Editions will not recognize your Nook. The problem is probably that your Nook came preloaded with an ADE folder on it therefore ADE will not recognize it.

1.  With the Nook plugged into your computer go to "My Computer" (or the equivalent on your PC or MAC)

2.  Click on the Nook drive

3.  Find and delete the file ".adobe-digital-editions" (but before deleting, place a copy on your desktop for backup)

4.  Safely eject and unplug the nook from the computer

5.  Close Adobe Digital Editions

6.  Restart Adobe Digital Editions

7.  Plug the Nook to the computer

8.  Adobe Digital Editions should display the Nook icon and prompt you to authorize the device

9.  If not, go back to the Nook drive in "My Computer"

10.  Find and delete the "Digital Editions" file

11.  Close Adobe Digital Editions

12.  Restart Adobe Digital Editions

13.  Adobe Digital Editions should display the Nook icon and prompt you to authorize the device.

14.  Authorize the device

15.  You can transfer books now!
 


How to deauthorize Adobe Digital Editions on a computer. Possible scenerio: The computer has been authorized with another person's Adobe ID, or you have exceeded the six authorizations that are allowed on separate computers.

1.  Open Adobe Digital Editions

2.  Press CTRL+SHIFT+D (Win) and CMD+SHIFT+D (Mac)

3.  Deauthorize Computer screen will appear explaining, "Are you sure you want to deauthorize this computer? If you have protected items in your Digital Editions library, they may no longer be readable."

4.  Select Deauthorize

5.  After selecting "Deauthorize", a message appears stating, "Your computer was successfully deauthorized. Restarting Adobe Editions will require you to reactivate your computer."

6.  Click on "Quit"

7.  Adobe Digital Editions will close

8.  Double-click on the Adobe Digital Editions shortcut to reopen

9.  The Setup Assistant will appear, click "Continue"

10. Authorize the computer with a new Adobe ID
 


"User not activated" error message when trying to open eBooks on your Nook

1.  With the Nook plugged into your computer go to "My Computer" (or the equivalent on your PC or MAC)

2.  Click on the Nook drive

3.  Find and delete the file ".adobe-digital-editions" (but before deleting, place a copy on your desktop for backup)

4.  Safely eject and unplug the nook from the computer

5.  Close Adobe Digital Editions

6.  Restart Adobe Digital Editions

7.  Plug the Nook to the computer

8.  Adobe Digital Editions should display the Nook icon and prompt you to authorize the device

9.  If not, go back to the Nook drive in "My Computer"

10.  Find and delete the "Digital Editions" file

11.  Close Adobe Digital Editions

12.  Restart Adobe Digital Editions

13.  Adobe Digital Editions should display the Nook icon and prompt you to authorize the device

14.  Authorize the device

15.  You can transfer books now!
 


How to return an eBook on a Nook before the check out period is up

1.  In Adobe Digital Editions, click the icon at the top left that looks like three books standing on a shelf

2.  Click the eBook you want to return

3.  You will see an arrow at the top left corner of the eBook

4.  Click the arrow and choose to "Return Borrowed Item"

5.  Next, to remove it from your Nook, plug your Nook into your computer

6.  In Adobe Digital Editions, click the "nook" or "media" icon to view your Nook’s eBook library and repeat the procedure #2 through #4 above

7.  Refresh your account and the eBook will be gone